At 999myr, every player's privacy is a priority. This document clearly explains how we collect, use, store, and protect your personal information while you use our online gaming platform.
999myr values the privacy of everyone who uses our platform. This Privacy Policy describes our practices for handling personal information — from how it is collected to how it is protected and used.
By registering for or using the 999myr platform, you agree that your information will be processed in accordance with the policy set out in this document. We encourage you to read this policy in full so that you fully understand your rights and the choices available to you.
This policy applies to all 999myr channels — including the official website, Android and iOS mobile apps, and any communications you have with our support team. Should there be any significant changes to this policy, we will notify players via in-platform notifications or registered email.
Our Commitment: 999myr never sells, rents, or trades players' personal information to any third party for marketing purposes without your consent. Your privacy is not a commodity to us.
We collect several categories of personal information depending on how you interact with the 999myr platform. This collection is carried out transparently and solely for legitimate purposes.
| Data Category | Examples | How Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, identification card number | Registration form, KYC process |
| Contact Information | Phone number, email address, residential address | Account registration, profile updates |
| Financial Data | Bank account details, e-wallet information, deposit and withdrawal records | In-platform transactions |
| Technical Data | IP address, device type, web browser, operating system | Automatically during use |
| Activity Data | Game history, login records, betting activity, wins | Automatically during gameplay |
| Communication | Support chat records, emails, feedback | Get in Touch with Our Team |
We also collect information you voluntarily provide, such as game preferences, language settings, and account configurations you adjust yourself through your account panel.
Every piece of information collected has a clear and lawful purpose. 999myr does not use your data beyond the scope stated below.
Legal Basis for Processing: The processing of your data is based on contractual necessity (to deliver our services), legal obligations (KYC and anti-money laundering), our legitimate interests (platform security), and your consent (marketing communications).
999myr does not share your personal information with third parties except under the circumstances described below. In all cases, we ensure that any party receiving your data maintains an equivalent level of protection.
999myr never sells your personal information to advertisers, data brokers, or any third party for commercial purposes. If you receive a communication claiming to be from 999myr but appearing suspicious, please contact our support team immediately.
We continuously invest in security infrastructure to ensure your personal data is always protected at the highest level. The 999myr security system is designed with a layered approach so that there is no single point of failure.
While we take all reasonable precautions, no system can guarantee 100% absolute security. You also play an important role in keeping your account safe — use a strong password and never share your login credentials with anyone.
The 999myr platform uses cookies and similar technologies to enhance the user experience, maintain session security, and analyse usage patterns. Cookies are small files stored on your device by your web browser.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect platform functionality. Further details about the cookies we use are available in your account settings panel.
999myr retains your personal information for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law.
Mandatory Retention: Some data may need to be retained beyond the standard period due to legal requirements or ongoing active investigations. In such cases, we will notify you where we are able to do so.
As a 999myr player, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights in a straightforward and hassle-free manner.
To exercise any of these rights, contact our privacy team via the platform's live chat or email [email protected]. We will process your request within 30 days of receipt. No charges apply for reasonable requests.
The 999myr platform is strictly for individuals aged 18 and above. We take our responsibility to prevent underage access seriously and enforce strict controls for this purpose.
Should we discover that we have inadvertently collected personal information from an underage individual, that data will be deleted immediately and the account in question will be closed without a refund.
999myr reserves the right to update or amend this Privacy Policy at any time. All amendments will be published on this page with a clear effective date. We will make reasonable efforts to notify you of significant changes via platform notifications or your registered email.
It is your responsibility to review this page periodically. Continued use of the 999myr platform after any amendment is published constitutes your acceptance of the latest version of the policy. If you disagree with any changes made, you have the right to close your account.
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please do not hesitate to contact us. Our privacy team is ready to assist you in both Malay and English.
Response Time: We are committed to responding to all privacy-related inquiries within 3 business days. For formal data rights requests, the maximum processing time is 30 days from the date a complete request is received.
Six layers of protection we implement to ensure your privacy is maintained at all times
All data transmitted between your device and 999myr servers is protected with bank-grade encryption. No third party can intercept or read your communications.
Protect your account with an extra layer of security through 2FA. Even if someone else knows your password, your account stays safe without your verification code.
Your personal information is never sold or traded to any party for advertising or commercial purposes. Your data belongs to you, not to us as a business asset.
999myr's infrastructure and security practices are regularly audited by certified independent cybersecurity firms to ensure compliance with the latest standards.
Internal access to player data is strictly limited. Only staff who genuinely require access to carry out their duties are permitted.
The 999myr account settings panel allows you to manage your privacy preferences, notifications, and marketing communications on your own terms at any time.
Register your 999myr account with confidence. Your data is protected, your identity is secure, and your gaming experience is safeguarded on a platform trusted by over 500,000 players in Malaysia.